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Old 04-16-2009, 06:41 PM   #21
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Default Re: Login and responses...help...
It is checked! No evidence of that.
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Old 04-16-2009, 06:47 PM   #22
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Default Re: Login and responses...help...
If mass failed logins are not the issue you may have an incorrect cookie setting for the board

ensure the

General
Server configuration
Cookie settings
Cookie domain:

settings are accurate and you have 1 leading "dot" before the domain.


If all else fails you can clear that text box to force host cookie creation. This is of course assuming you have high enough admin access to access the server config subset of the general tab.
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Old 04-16-2009, 06:54 PM   #23
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Default Re: Login and responses...help...
Quote:
Originally Posted by tomarnk
This is of course assuming you have high enough admin access to access the server config subset of the general tab.
It's apparent that I do not...

Thanks a lot for your troubles. I'll try to get the wheels turning on this though.
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Old 04-16-2009, 06:57 PM   #24
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Default Re: Login and responses...help...
Quote:
Originally Posted by Sage Mode
Quote:
Originally Posted by tomarnk
This is of course assuming you have high enough admin access to access the server config subset of the general tab.
It's apparent that I do not...

Thanks a lot for your troubles. I'll try to get the wheels turning on this though.
The core of the issue is the cookies being assigned are not storing the session ID's correctly. This issue usually occurs when the leading "dot" is omitted on the cookie setting domain and any hard load is put on the server. Again clearing the box will put some additional strain on the server but will serve as a workaround.
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Old 04-16-2009, 07:03 PM   #25
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Default Re: Login and responses...help...
Okay, noted. You'll forgive me if you're teaching me as we speak.
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Old 04-16-2009, 07:03 PM   #26
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Default Re: Login and responses...help...
bah I keep forgetting that naruto.viz.com is a subdomain. There should be no leading "dot".

only "pure" domains need the leading dot. (Ex. viz.com/forum would need the "dot" in the cookie settings where as naruto.viz.com/forum would not.)

sorry for the misinformation
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Old 04-16-2009, 07:06 PM   #27
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Default Re: Login and responses...help...
Quote:
Originally Posted by Sage Mode
Okay, noted. You'll forgive me if you're teaching me as we speak.
Few people who moderate forums are the actual admins. It is no problem at all to know what you do not know.

Also as a heads up, the newest version of IE is not getting along with PHPBB3 at the moment.

I have just had the misfourtune of running quite a few of these things on a smaller scale than you guys have to.
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Old 04-16-2009, 07:14 PM   #28
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Default Re: Login and responses...help...
So do you think it's still fair to say that the cookies aren't storing the session IDs correctly?
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Old 04-16-2009, 07:22 PM   #29
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Default Re: Login and responses...help...
Quote:
Originally Posted by Sage Mode
So do you think it's still fair to say that the cookies aren't storing the session IDs correctly?
Most likely. All the diagnostic scripts I have to diagnose this stuff wont help me since I can't upload custon scripts into your webserver, so I am at the "educated guess" stage.

This is a known intermittent phpbb3 problem. Clearing the field I mentioned will (85%) probably fix the issue. Your IT guys will be ... annoyed as this will be an intermittent problem that only occurs to certain users. It is why the PHPBB3 community is having so much trouble fixing it. To be certain I would need to load stuff onto your webserver and if I were you or your bosses I surely would NOT let me do so. Ill gather all the info I can and link a bunch of websites in hopes it will help out the IT guys when they get around to this.
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Old 04-16-2009, 07:31 PM   #30
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Default Re: Login and responses...help...
Chances are it has to do with the cookie domain field being incorrect. It does explain why chrome alieviates the issue. a leading "dot" or two will likely solve the issue. I have posted some relavant help pages below. Please note the first is just the howto on cookie settings, all the rest are trouble tickets and solutions for similar issues.

http://www.phpbb.com/kb/article/fixi...ookie-settings
http://drupal.org/node/160056
http://www.phpbb3bbcodes.com/failed-...-t1674-10.html
http://www.webhosting.uk.com/forums/...02-phpbb3.html
http://www.webmasterworld.com/forum103/421.htm
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Old 04-16-2009, 07:39 PM   #31
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Thanks so much! I do really appreciate it.
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Old 04-16-2009, 07:42 PM   #32
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It's enlightened self interest. I don't wanna have to switch browsers to view this forum.

Also I am considering every good thing I do here "paying my dues" to viz for all the reasons I put in my "open letter to viz." I do really like being thanked though, it makes me want to continue helping.
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Old 04-30-2009, 03:41 PM   #33
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Default Re: Login and responses...help...
Now that the other issues have been resolved and mods have been given more admin access, I would like to once again remind the mods of the info I have provided in this thread.
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